Terms of Service

1. About these terms

These Terms of Service govern the provision of operations and business support services by Anzei Ops Pty Ltd (ABN ), trading from Melbourne VIC, Australia, via the website https://anzeiopsau.space. By engaging our services or using this website, you agree to be bound by these terms.

2. Scope of services

Anzei Ops Pty Ltd provides operations and business support services, which may include administrative support, process coordination, operational planning and related consultancy. The specific services, deliverables, timelines and fees applicable to your engagement will be set out in a separate written proposal, statement of work or engagement agreement agreed between you and us.

3. Quotes and engagement

• Quotes provided by us are valid for 30 days from the date of issue unless otherwise stated.
• An engagement commences only upon written acceptance of a quote or signed agreement between both parties.
• Fees are stated in Australian dollars (AUD) and are exclusive of GST unless otherwise indicated.

4. Payment terms

• Invoices are payable within 14 days of the invoice date unless otherwise agreed in writing.
• Late payments may attract interest or administrative fees as set out in your engagement agreement.
• Disputed invoices must be raised with us in writing within 7 days of receipt.

5. Client responsibilities

You agree to provide accurate, complete and timely information, access and materials reasonably required for us to deliver the services. Delays caused by missing or late information may affect timelines and deliverables.

6. Confidentiality

Both parties agree to keep confidential all non-public information disclosed during the engagement and to use it only for the purposes of providing or receiving the services.

7. Intellectual property

All pre-existing intellectual property remains the property of the party that owned it prior to the engagement. Upon full payment, deliverables created specifically for you under the engagement become your property, unless otherwise agreed in writing.

8. Limitation of liability

To the fullest extent permitted by law, Anzei Ops Pty Ltd is not liable for indirect, incidental or consequential loss arising from the services. Nothing in these terms excludes, restricts or modifies any consumer guarantees or rights you may have under Australian law, including the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). Our services come with guarantees under the Australian Consumer Law that cannot be excluded.

9. Termination

Either party may terminate an engagement in accordance with the notice period set out in the applicable engagement agreement, or immediately if the other party commits a material breach that is not remedied within 14 days of written notice.

10. Privacy

Our handling of personal information is described in our Privacy Policy. By using our services, you consent to the collection and use of information as described there.

11. Governing law

These terms are governed by the laws of Victoria, Australia, and the parties submit to the jurisdiction of the courts of Victoria.

12. Amendments

We may update these terms from time to time. The current version will always be published on this page. Continued use of our services after an update constitutes acceptance of the revised terms.

13. Contact

Questions about these Terms of Service can be directed to ceo@anzeiopsau.space.

Anzei Ops Pty Ltd · ABN · Melbourne VIC, Australia